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Pruneyard Inn Campbell
Dear Dmitriy,
I just wanted to let you know that since we have started
using Rainbow Cab, for all of our guests taxi needs,
we have gotten a great response from both Quests and
staff! My staff won't call anyone else. Your guys are
always on time (early even) and do not mind taking even
the smallest fares for our guests going less than a
mile away. I appreciate the level of commitment you
promised me if I would give you a try. You have fulfilled
your commitment and I thank you for it!
On a side note, l wanted to let you know that I really appreciate that your guys are in and out. They do not crowd our circular drive way just "waiting" for fares. This has been a problem we have had with every other cab company in this city. They do not come in and bother my front desk agents who are trying to work, they do their jobs! I think it is great that you have assembled home top quality drivers who are great with the guests and appreciate our business. Please let me know if there is anyway we can do to make your life easier. We intend to keep Rainbow Cab as our number one choice for our guests!
Best Regards
Hilton
San Jose & Towers
To the San Jose City Council Members,
The Hilton San Jose & Towers recognizes Rainbow Cab Company
as a reliable and presentable cab company to our valued
guests. The Hilton San Jose & Towers deals with numerous
amounts of different cab company's such as Yellow, United,
Alpha, Express, and Rainbow.
As for certain cab companies we experience their service
for arriving guests due to the fact that some of them
are coming from the San Jose International Airport. Therefore
it's difficult to get certain cabs to our property in
a timely manner for departing guests. That is why we prefer
to call Rainbow cab as they arrive at our property in
timely manner for our departing guests, which are constantly
in a rush to get to their destination.
For the Guest Services team and myself here at the Hilton
San Jose & Towers we find the staff (drivers & dispatchers)
of Rainbow cab to be very friendly and professional. In
the hospitality industry we find friendliness and professionalism
a major part of our valued guests experience. Knowing
that I put my faith in Rainbow cab to deliver that excellence
makes it very comforting to myself in providing that world-class
service to our guests. Since Rainbow cab may be the last
impression of the Hilton San Jose & Towers and the City
of San Jose on our guests.
Sincerely,
Derrick Marks
Guest Service Manager Hilton San Jose & Towers Derrick_marks@Hilton.com
Crowne Plaza Hotel
San Jose
To the San Jose city council members our hotel deals
with rainbow cab on a daily basis. The service provided
by rainbow cab has been excellent. We find their cabs
to be clean and drivers courteous. The dispatchers are
quick on the phones and give honest estimates of arrival
times. This allows us to give our guests better service.
We enjoy doing business with rainbow cab.
Tel: 408-998-0400
Fax: 408-779-1076
Hotel De Anza San Jose
To Whom It May Concern:
Please accept this letter as a positive recommendation
for Rainbow Cab Co. of San Jose. As the Front Office
Director at Hotel De Anza, my staff and I have worked
with a number of different cab companies over the years.
Rainbow Cab Co. has consistently remained our first
choice for, cab service. The reason for this is quite
simple: professional, efficient service and clean cabs.
If you wish to ensure a positive experience for your
guests or anyone else needing a taxicab service, my
belief is that you cannot go wrong with Rainbow Cab
Co.
Sincerely,
Angela Carrico
Front Office Director Hotel De Anza
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